Book Return Policy

1. OUR BOOKS ARE RETURNABLE: within sixty days of invoice date, unless the otherwise specified. Books must be returned in resalable condition.

2. RETURN PERMISSION MUST BE REQUESTED: As we have a high volume of incoming and outgoing packages from our center, we would appreciate before sending the books back to us that you first contact us by email at info@moonsweptpress.com or by phone 240-715-1265 and provide details for the return.

3. Returns MUST be accompanied by your packing slip/invoice listing

QUANTITY, TITLE, ORIGINAL INVOICE NUMBER AND INVOICE DATE. Books returned within sixty days from invoice date will be reimbursed at the appropriate rate minus shipping. A restocking fee of 20% may be assessed for returns of 10 books or more. Books must be received in resalable condition to be eligible for refund.

4. ROUTING:

Ship books via UPS prepaid to:

Moonswept Press

Returns Department

1700 Montgomery Road

Beltsville, MD 20705

5. BEFORE A REFUND IS ISSUED: 1) return permission must be requested, 2) books must be received within sixty days of invoice date, 3) returned books must arrive in resalable condition. Refunds will be issued within 120 days of receipt of returned items, provided that the above conditions are met.

The above information does not represent a comprehensive list of our company's terms or fees. For more information, please contact us directly.

To package the books for return trip: wrap them tightly, keep them clean and immobilized. Use a shipping carton in the right size to keep the books from moving during transport (this will prevent scuff marks which diminish the resalability of the book).

*SHORTAGE, LOST OR DAMAGED BOOKS*

1. NOTICE OF SHORTAGE OR NON-RECEIPT must be made within THIRTY days of shipping/invoice date for domestic shipments; sixty days for foreign.

2. BOOKS DAMAGED IN TRANSIT are not the responsibility of the publisher. Please make a claim to the carrier.